Accessibility & Technical SupportThis page contains information about the following topics: If these topics do not cover what you're looking for, please visit one of our Help pages for further support information. Get help with:AccessibilityCollege Foundation of North Carolina is committed to providing access to everyone seeking information on its services and strives to maximize accessibility for all website users, including those with disabilities. If you or someone you know requires additional assistance, the CFNC Call Center can support you in a variety of ways, including reviewing site information, completing forms and applications, and accessing other functionality on our webpages. We recognize that our website users may have other disability-related needs, so if you or someone you know uses special adaptive equipment to access the web and encounters problems when using our site, please contact us by phone or email. If the accessibility problem involves a particular web page, please let us know the URL (web address) of the page and the browser you are using. You may contact the CFNC Call Center by dialing 866-866-2362 or by email at programinformation@cfnc.org. Hardware and Software RequirementsThe www.CFNC.org website is designed to work properly with the following browser versions: We support the current and previous major releases of Internet Explorer, Firefox, and Chrome on a rolling basis. Each time a new version is released, we begin supporting that version and stop supporting the third most recent version. Select a browser from the list above to get the latest version. Support for Java, JavaScript, and cookies must be enabled in either browser and can be "turned on" via the Options dialog box in Firefox or the Internet options dialog box in Internet Explorer. The dialog boxes can be accessed from the Tools menu on each browser. In Chrome, select Settings, Show advanced settings and Content settings button to enable these options. To access any secure portion of the website, your browser will need to support 256-bit encryption. The website is best viewed with a screen resolution of 1024 x 768 or higher. PDF DocumentsIn order to view, print, or download the PDF versions of documents on CFNC.org, Adobe Acrobat or another PDF viewer is required. These files may not open properly with older versions of the plug in. Minimize risk when accessing Adobe Acrobat files by using the latest release of Acrobat Reader. Visit http://www.adobe.com/products/reader for more information. Applying for and Using FSA IDEffective May 10, 2015, the FSA ID, a username and password, replaced the Federal Student Aid PIN and must be used to log into certain US Department of Education websites. There is no charge to set up or use this electronic signature option. Your FSA ID confirms your identity when you access your financial aid information and electronically signed Federal Student Aid documents. If you do not already have an FSA ID create one by logging into www.fafsa.gov, the National Student Loan Data System (NSLDS) at www.nslds.ed.gov, www.StudentLoans.gov or www.StudentAid.gov. Click here for a video tutorial on creating an FSA ID. |
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School System or Corporate AccessIf you are behind a corporate proxy or URL filtering system, such as ZScaler, you need to be sure the following sites are in your whitelist: CFNC whitelist: |
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Technical Support Information
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